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Thursday, 05 June 2008

Comments

chris

Tracy-
this points to the potential misuse (and possibly abuse) of evidence. It's important to remember that evidence is really just information. It's amazing how sometimes when we wrap up information in cute statistical packages, others view the packaging as the sole indicator of how valuable the information is to them. They forget (or don't know) users still have to digest the evidence and determine the degree to which it is applicable to them.

Of course this presents a double-edged sword for trying to get managers to use "evidence." Once you tell them they have to do more than just take it at face value, managers deem it not worth the effort, or no more valuable than an anecdotal story. Unfortunately, too many managers want their job to be mindless. Sure, they say they want an intellectual challenge, but I doubt it. If you simply follow a formula, then when the project fails you can blame the formula (which is why consultants make so much money; b/c they'll provide the formula). But if you have to actually THINK, and develop a plan all on your own, then your butt is on the line should the project fail. That's a risk too many managers are unwilling to take.

I guess the point of my tangent is that these types of stories present roadblocks in any effort to advance an evidence-based approach to management. Not so much because they highlight how evidence could be misleading, but because they highlight that evidence-based management is not some plug-and-play that managers can blame if they should fail.

(Since this is an evidence-based blog, I should note that I did no research and have only anecdotal evidence to back up my claims about managers.)

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